877-256-3467 (fins)
SERVICE

Service is when the softener is providing soft water. Hard water comes from the main water pipe into the softener. Inside the softener resin tank there are thousands of tiny, plastic resin beads. As hard water passes through these beads, each bead attracts hardness minerals. This process is referred to as ion-exchanging. Water without the hardness minerals flows out of the softener and into the house as soft water.

After a period of time, the resin beads need to be cleaned because they have been coated with hardness materials. This cleaning is called regeneration or recharge. The timer on a water softener is usually set so that it starts regeneration early in the morning. There are five cycles that regeneration consists of: Fill, Brining, Brine Rinse, Backwash, and Fast Rinse.
FILL

Salt that is dissolved into water is called brine. Brine is needed to clean the resin beads free from hardness. To make brine, water flows into the salt storage tank during the fill stage. The fill cycle length will depend on how much soft water you have used since the last regeneration. A larger amount of brine is needed to clean more hardness materials from the resin beads.
BRINING AND BRINE RINSE

In the brining cycle, the brine is moved from the salt storage tank, and into the resin tank. In the resin tank, brine removes the hardness minerals from the beads and they are released into the drain. Suction is needed to pull brine from the salt tank into the resin tank, the nozzle and venturi produce this suction. The flow of the brine is fed at a slow rate to get the best resin cleaning with the smallest amount of salt.

During brine rinse, all the brine goes into the resin tank and the brine valve closes. Water flows in the same way it did during the brine cycle except that the brine flow has stopped. Hardness released from the resin beads and brine flush from the resin tank and into the drain. The length of the brine cycle and the brine rinse cycle vary relatively to the fill cycle length.
BACKWASH

During the backwash cycle, water flows up at a fast rate to flush iron minerals, dirt and sediments from the resin bed and to the drain. The resin bed expands and lifts for cleaning.
FAST RINSE

After backwash, a fast flow of water goes through the resin tank. This fast flow packs the resin beads and gets the softener ready to return to service.
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